COVID-19

We are experiencing some delays to despatch our usual proportion of orders same-day, due to unprecedented demand, COVID-secure working, and storage and courier capacity. We appreciate your patience in these difficult times.

We are closely following official regulations to ensure we are prioritising the well-being of both our staff and customers, as this is of utmost importance to us. Where possible, we are working from home, while our warehouse team are following strict safety protocols that are implemented to protect their well-being. These precautions may result in a slightly longer dispatch time than we usually deliver, but we will do our utmost to ensure that all orders get to you as soon as possible.

We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region. Please feel free to reach out to us at support@thewildcurl.com anytime if there are any concerns about your order in transit. 

Shipping rates & delivery times

Shipments within the UK

  • Free shipping on orders over £40 (1-2 days delivery)
  • Economy Delivery £3.5 (3-7 days delivery)
  • Standard Delivery £3.5 (2-3 days delivery)
  • Priority Delivery £8 (Next weekday)

Shipments within Europe

  • Economy Delivery £5 (5-7 days delivery)

Shipments within the United States

  • Economy Delivery £8.5 (7-14 days delivery)

Shipments within Canada and Australia

  • Economy Delivery £7 (7-14 days delivery)

      Exchanges and Returns

      Each order purchased directly from TheWildCurl.com comes with a 100% satisfaction guarantee. Exchanges and Returns will be honoured within 60 days of the purchase date. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

      If you are unhappy with an item you purchased from our store and want to exchange or return it, follow the steps, terms and conditions here.

      Important: Items purchased from a third party cannot be exchanged or returned. Please contact the third party directly for an exchange or return.